At Protege Cookware, customer satisfaction is our priority. Please review our refund and cancellation policy below.
Orders can be cancelled within 12 hours of placing them by contacting us at protegecookware@gmail.com or calling +91-99985 99368.
Once the order is shipped, it cannot be cancelled.
We offer returns only for damaged or defective products.
To initiate a return, email us within 48 hours of delivery with photos of the damage at protegecookware@gmail.com.
Once approved, we will arrange a reverse pickup.
Refunds will be processed to your original payment method within 7-10 business days after inspection.
Products used, damaged by customer, or without original packaging are not eligible for return.
Customized or clearance items are non-returnable.
We offer exchanges for defective or incorrect products only.
For exchange requests, contact us within 48 hours of delivery.
If you have questions about your order or a refund, please contact:
📧 protegecookware@gmail.com
📞 +91-99985 99368
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