Triply Kadai

Care and Instructions

• This appliance cooks under pressure. Improper use may result in scalding injury. Make certain the unit is properly closed before operating. See “Operating Instructions.”
• Do not fill the unit over 2/3 full. When cooking foods that expand during cooking such as rice or dried vegetables, do not fill the unit over 1/2 full. Overfilling may cause a risk of clogging the vent tube (vent pipe) and developing excess pressure.
• Do not open the pressure cooker until the unit has cooled and internal pressure has been reduced. If the handles of the body and lid are difficult to push apart, this indicates that the cooker is still pressurized. Do not use force to open the cooker. The pressure remaining in the cooker can be dangerous.
• After the normal cooking pressure has been reached, reduce the heat to just above the simmer position so that all the liquid inside the cooker, which creates the steam, does not evaporate.
• Ensure the handles are tight. If found loose, please tighten before use. For safe pressure cooking, cracked, broken, or charred handles should be replaced immediately.
• It is recommended to replace the genuine Mini Metallic safety plug (Fusible safety relief device) and gasket after one year of everyday use for safe cooking.
• Do not dry heat the pressure cooker. It may lead to the fusing of the safety plug, bulging of the body base, and separation of the induction base / cladded base, thereby damaging the cooker.
• Do not put the pressure cooker inside the dishwasher for washing.

Warranty Instructions

The manufacturer of Protege Pressure Cooker offers a 5 year warranty for the Aluminium Pressure Cookers, Duo Models and 10 Year warranty for Stainless Steel Outer lid Alpha Deluxe/Svachh cookers from the original date of purchase and will, during this period, replace the Pressure Cooker free of charge, if there is any defect due to faulty material or workmanship, subject to the following terms and conditions

1. The Pressure Cooker is used properly in accordance with the instructions given in the Instruction manual.
2. The warranty does not cover any Pressure Cooker attended to by others excepting those from our Authorised Service Centres.
3. Replacement parts such as Safety Plug, Handles, Screws, Weight Valve, Vent Tube, Gasket, Pressure Indicator with Grommet and Nuts are not covered by this warranty as these parts require periodic renewal.
4. Damage caused by overheating, dry heating, soiling, scratches, pittings, discolouration and separation of the induction plate base / sandwich cladded base from the body, and body bulge due to dry heating and excessive heat are excluded from the warranty. Normal wear and tear to the fittings and gaskets are not covered by the warranty.
5. The decision of the manufacturer is final in all cases of complaints.
6. The warranty card duly stamped and signed by the dealer along with the cash memo should be preserved and produced along with the unit sent to any of our Service Centres in India, otherwise the claim will be treated as invalid.
7. The warranty does not cover any Pressure Cooker fitted with spurious / duplicate parts.
8. Colour fading in HA / Powder coated cookers is not covered under warranty.
9. Any issue related to food sticking to the cooking surface is not covered under warranty. Especially in the case of HA Cooker, as HA Cooker is not nonstick. Food will require oil or water or careful control of heat to prevent sticking.
10. Warranty does not cover if the pressure cooker is used on industrial gas burners.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.